/* AI-receptionist */
.m-receptionist { --rc-soft: color-mix(in srgb, var(--accent) 9%, white); }
.m-receptionist .label { display: block; font-size: 11.5px; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: var(--muted); margin-bottom: 8px; }
.m-receptionist .rc-mt { margin-top: 12px; }

/* kop */
.rc-top { display: grid; grid-template-columns: minmax(0, 1.3fr) auto minmax(0, 1fr); gap: 18px; align-items: center; background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); padding: 14px 18px; margin-bottom: 16px; }
.rc-hero { display: flex; gap: 12px; align-items: center; min-width: 0; }
.rc-av { position: relative; width: 46px; height: 46px; border-radius: 50%; flex: none; display: grid; place-items: center; font-weight: 800; font-size: 19px; color: #fff; background: linear-gradient(135deg, var(--accent), color-mix(in srgb, var(--accent) 60%, #1b2030)); }
.rc-av i { position: absolute; right: 0; bottom: 1px; width: 12px; height: 12px; border-radius: 50%; background: var(--ok); border: 2px solid #fff; }
.rc-hero-t { display: grid; gap: 2px; min-width: 0; }
.rc-hero-t b { font-size: 15.5px; letter-spacing: -.01em; }
.rc-hero-t span { font-size: 13px; color: var(--muted); }
.rc-dot { display: inline-block; width: 7px; height: 7px; border-radius: 50%; background: var(--ok); margin-right: 6px; vertical-align: 1px; box-shadow: 0 0 0 3px var(--ok-soft); }
.rc-today { display: flex; gap: 6px; }
.rc-today div { display: grid; text-align: center; padding: 6px 14px; border-radius: 10px; background: var(--panel-2); border: 1px solid var(--line-2); min-width: 86px; }
.rc-today b { font-size: 20px; letter-spacing: -.02em; line-height: 1.15; }
.rc-today span { font-size: 11.5px; color: var(--muted); white-space: nowrap; }
.rc-voice { display: grid; gap: 5px; justify-items: end; text-align: right; }
.rc-voice .btn { border-color: color-mix(in srgb, var(--accent) 35%, var(--line)); color: color-mix(in srgb, var(--accent) 80%, black); }
.rc-voice .btn svg:last-child { opacity: .6; }
.rc-tabs { margin-bottom: 16px; }
.rc-tabn:not(:empty) { margin-left: 7px; min-width: 19px; height: 19px; padding: 0 6px; border-radius: 999px; background: var(--warn-soft); color: var(--warn); font-size: 11px; display: inline-grid; place-items: center; }

/* inbox */
.rc-inbox { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1.25fr); gap: 16px; align-items: start; }
.rc-filters { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 10px; }
.rc-chip { display: inline-flex; gap: 7px; align-items: center; padding: 6px 11px; border-radius: 999px; border: 1px solid var(--line); background: var(--panel); cursor: pointer; font-weight: 600; font-size: 13px; color: var(--muted); }
.rc-chip span { font-size: 11.5px; padding: 0 6px; border-radius: 999px; background: var(--line-2); color: var(--muted); }
.rc-chip:hover { border-color: #c9ced6; color: var(--ink); }
.rc-chip.is-on { background: var(--ink); color: #fff; border-color: var(--ink); }
.rc-chip.is-on span { background: rgba(255, 255, 255, .18); color: #fff; }
.rc-list { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); overflow: hidden; }
.rc-list .empty { border: 0; border-radius: 0; }
.rc-dayhead { padding: 8px 14px; font-size: 11.5px; font-weight: 700; letter-spacing: .05em; text-transform: uppercase; color: var(--muted); background: var(--panel-2); border-bottom: 1px solid var(--line-2); }
.rc-row { display: grid; grid-template-columns: 46px minmax(0, 1fr) auto; gap: 10px; align-items: start; width: 100%; padding: 11px 14px; border: 0; border-bottom: 1px solid var(--line-2); background: none; text-align: left; cursor: pointer; position: relative; transition: background-color .12s; }
.rc-row:hover { background: #fafbfc; }
.rc-row.is-sel { background: var(--rc-soft); }
.rc-row.is-sel::before { content: ''; position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--accent); }
.rc-row.is-todo .rc-row-time::after { content: ''; display: block; width: 7px; height: 7px; margin-top: 6px; border-radius: 50%; background: var(--warn); }
.rc-row-time { font-size: 13px; font-weight: 600; padding-top: 1px; }
.rc-row-main { display: grid; gap: 3px; min-width: 0; }
.rc-row-who { display: flex; gap: 8px; align-items: center; min-width: 0; }
.rc-row-who b { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-size: 14px; }
.rc-row-sub { font-size: 12.5px; color: var(--muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.rc-row-tags { display: flex; gap: 5px; flex-wrap: wrap; margin-top: 2px; }
.rc-row-end { display: grid; gap: 6px; justify-items: end; }
.rc-by { font-size: 10.5px; font-weight: 700; letter-spacing: .04em; padding: 2px 7px; border-radius: 6px; background: var(--line-2); color: var(--muted); }
.rc-by.is-ai { background: var(--accent-soft); color: var(--accent); }
.rc-night svg { margin-right: -1px; }
.rc-listnote { margin-top: 10px; }

/* detail */
.rc-detailcol { position: sticky; top: 74px; }
.rc-detail-empty { display: grid; justify-items: center; gap: 6px; padding: 44px 24px; text-align: center; color: var(--muted); }
.rc-detail-empty svg { width: 30px; height: 30px; color: var(--accent); margin-bottom: 4px; }
.rc-detail-empty b { color: var(--ink); }
.rc-detail { display: grid; gap: 16px; animation: rc-in .2s ease; }
@keyframes rc-in { from { opacity: 0; transform: translateY(4px); } to { opacity: 1; transform: none; } }
.rc-back { display: none; justify-self: start; }
.rc-dhead { display: flex; gap: 12px; align-items: center; flex-wrap: wrap; }
.rc-dav { width: 42px; height: 42px; border-radius: 50%; background: var(--line-2); display: grid; place-items: center; font-weight: 700; color: var(--muted); flex: none; }
.rc-dwho { display: grid; min-width: 0; }
.rc-dwho h3 { font-size: 17px; }
.rc-dmeta { display: grid; justify-items: end; gap: 1px; }
.rc-dtags { gap: 6px; }
.rc-summary { background: var(--panel-2); border: 1px solid var(--line-2); border-radius: 10px; padding: 12px 14px; }
.rc-summary p { font-size: 14.5px; }
.rc-cols { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 18px; }
.rc-kv { display: grid; grid-template-columns: auto minmax(0, 1fr); gap: 7px 14px; margin: 0; font-size: 13.5px; }
.rc-kv dt { color: var(--muted); }
.rc-kv dd { margin: 0; font-weight: 600; overflow-wrap: anywhere; }
.rc-action { display: flex; gap: 10px; align-items: flex-start; padding: 11px 12px; border-radius: 10px; background: var(--panel-2); border: 1px solid var(--line-2); font-weight: 600; font-size: 13.5px; }
.rc-action-ic { flex: none; width: 30px; height: 30px; border-radius: 8px; display: grid; place-items: center; background: var(--line-2); color: var(--muted); }
.rc-action.is-afspraak .rc-action-ic { background: var(--ok-soft); color: var(--ok); }
.rc-action.is-offerte .rc-action-ic { background: var(--info-soft); color: var(--info); }
.rc-action.is-terugbellen .rc-action-ic { background: var(--warn-soft); color: var(--warn); }
.rc-appr { margin-top: 10px; padding: 11px 12px; border-radius: 10px; border: 1px dashed var(--warn); background: var(--warn-soft); display: grid; gap: 6px; }
.rc-appr .label { margin: 0; color: var(--warn); }
.rc-appr p { font-size: 13px; background: #fff; border-radius: 8px; padding: 8px 10px; }
.rc-appr.is-goedgekeurd, .rc-appr.is-aangepast { border: 1px solid color-mix(in srgb, var(--ok) 40%, white); background: var(--ok-soft); }
.rc-appr.is-goedgekeurd .label, .rc-appr.is-aangepast .label { color: var(--ok); }
.rc-appr.is-afgewezen { border: 1px solid var(--line); background: var(--panel-2); }
.rc-appr.is-afgewezen .label { color: var(--muted); }
.rc-appr .row { gap: 6px; }
.rc-handle { display: flex; gap: 8px; margin-top: 12px; flex-wrap: wrap; }
.rc-handle .btn { flex: 1; }
.rc-handled { display: flex; gap: 8px; align-items: center; width: 100%; padding: 8px 10px; border-radius: 10px; font-weight: 600; font-size: 13px; background: var(--ok-soft); color: var(--ok); }
.rc-handled.is-terugbellen { background: var(--warn-soft); color: var(--warn); }
.rc-handled span { flex: 1; }
.rc-handled .btn { flex: none; color: var(--ink); }
.rc-trans { border-top: 1px solid var(--line-2); padding-top: 14px; }
.rc-trans .label { margin: 0; }
.rc-teamnote { margin-top: 8px; color: var(--muted); font-size: 13.5px; }

/* chat (transcript) */
.rc-chat { display: grid; gap: 10px; margin-top: 10px; }
.rc-msg { display: flex; gap: 9px; align-items: flex-end; max-width: 88%; }
.rc-msg.is-c { margin-left: auto; flex-direction: row-reverse; }
.rc-msg-av { width: 28px; height: 28px; border-radius: 50%; flex: none; display: grid; place-items: center; font-size: 11.5px; font-weight: 700; background: var(--accent); color: #fff; }
.rc-msg.is-c .rc-msg-av { background: #dfe3e9; color: #4a5260; }
.rc-msg-b { background: var(--rc-soft); border-radius: 14px 14px 14px 4px; padding: 8px 12px; min-width: 0; }
.rc-msg.is-c .rc-msg-b { background: var(--panel-2); border: 1px solid var(--line-2); border-radius: 14px 14px 4px 14px; }
.rc-msg-n { display: block; font-size: 11px; font-weight: 700; color: var(--muted); margin-bottom: 1px; }
.rc-msg-b p { font-size: 13.8px; line-height: 1.45; }
.rc-sysline { display: flex; gap: 7px; align-items: center; justify-content: center; font-size: 12px; color: var(--muted); text-align: center; }
.rc-sysline svg { color: var(--ok); flex: none; }
.rc-sysline.is-start, .rc-sysline.is-end { padding: 3px 0; }
.rc-sysline.is-start span, .rc-sysline.is-end span { padding: 3px 10px; border-radius: 999px; background: var(--line-2); }
.rc-spin { width: 12px; height: 12px; border-radius: 50%; border: 2px solid var(--line); border-top-color: var(--accent); animation: rc-spin .8s linear infinite; flex: none; }
@keyframes rc-spin { to { transform: rotate(360deg); } }
.rc-caret { display: inline-block; width: 2px; height: 1em; background: currentColor; margin-left: 2px; vertical-align: -2px; animation: rc-blink 1s step-end infinite; }
.rc-msg.is-done .rc-caret { display: none; }
@keyframes rc-blink { 50% { opacity: 0; } }

/* live gesprek */
.rc-simlabel { display: flex; gap: 9px; align-items: flex-start; padding: 10px 14px; border-radius: 10px; background: var(--info-soft); color: #22507e; font-size: 13.5px; margin-bottom: 14px; }
.rc-simlabel svg { flex: none; margin-top: 2px; }
.rc-sim { display: grid; grid-template-columns: 270px minmax(0, 1fr) 300px; gap: 16px; align-items: start; }
.rc-scenlist { display: grid; gap: 8px; }
.rc-scenitem { display: flex; gap: 11px; align-items: flex-start; width: 100%; padding: 11px; border-radius: 11px; border: 1px solid var(--line); background: var(--panel); text-align: left; cursor: pointer; transition: border-color .15s, background-color .15s; }
.rc-scenitem:hover { border-color: #c9ced6; }
.rc-scenitem.is-on { border-color: var(--accent); background: var(--rc-soft); box-shadow: 0 0 0 3px var(--accent-soft); }
.rc-scen-ic { width: 32px; height: 32px; border-radius: 9px; display: grid; place-items: center; flex: none; background: var(--info-soft); color: var(--info); }
.rc-scen-ic svg { width: 16px; height: 16px; }
.rc-scen-ic.tone-bad { background: var(--bad-soft); color: var(--bad); }
.rc-scen-ic.tone-warn { background: var(--warn-soft); color: var(--warn); }
.rc-scen-ic.tone-muted { background: var(--line-2); color: var(--muted); }
.rc-scen-main { display: grid; gap: 3px; min-width: 0; }
.rc-scen-main b { font-size: 14px; }
.rc-call { display: flex; flex-direction: column; min-height: 560px; transition: box-shadow .3s; }
.rc-call.is-live { box-shadow: 0 0 0 3px var(--accent-soft), var(--shadow); }
.rc-callhead { display: flex; gap: 12px; align-items: center; }
.rc-ring { width: 44px; height: 44px; border-radius: 50%; display: grid; place-items: center; background: var(--line-2); color: var(--muted); flex: none; position: relative; }
.rc-ring.is-ring { background: var(--ok); color: #fff; animation: rc-shake .5s ease-in-out infinite; }
.rc-ring.is-ring::after { content: ''; position: absolute; inset: -6px; border-radius: 50%; border: 2px solid var(--ok); animation: rc-pulse 1s ease-out infinite; }
.rc-ring.is-call { background: var(--accent); color: #fff; }
.rc-ring.is-done { background: var(--ok-soft); color: var(--ok); }
@keyframes rc-shake { 0%, 100% { transform: rotate(0); } 25% { transform: rotate(-10deg); } 75% { transform: rotate(10deg); } }
@keyframes rc-pulse { from { opacity: 1; transform: scale(.9); } to { opacity: 0; transform: scale(1.3); } }
.rc-callwho { display: grid; min-width: 0; }
.rc-callwho b { font-size: 16px; }
.rc-timer { font-size: 15px; font-weight: 600; padding: 4px 10px; border-radius: 8px; background: var(--panel-2); border: 1px solid var(--line-2); }
.rc-wavewrap { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: 10px; align-items: center; margin: 14px 0 12px; padding: 8px 12px; border-radius: 12px; background: var(--panel-2); border: 1px solid var(--line-2); }
.rc-wave { width: 100%; height: 56px; display: block; }
.rc-spk { font-size: 12px; font-weight: 700; color: var(--muted); padding: 3px 8px; border-radius: 999px; transition: background-color .2s, color .2s; }
.rc-spk.is-on { background: var(--accent); color: #fff; }
.rc-spk[data-spk-c].is-on { background: #7b8494; }
.rc-controls { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.rc-transcript { flex: 1; margin-top: 14px; padding: 14px 2px 4px; border-top: 1px solid var(--line-2); display: flex; flex-direction: column; gap: 10px; max-height: 470px; overflow-y: auto; scroll-behavior: smooth; }
.rc-empty { margin: auto; display: grid; justify-items: center; gap: 6px; text-align: center; max-width: 380px; padding: 30px 10px; color: var(--muted); }
.rc-empty svg { width: 30px; height: 30px; color: var(--accent); }
.rc-empty b { color: var(--ink); font-size: 16px; }
.rc-fields { display: grid; gap: 6px; margin-bottom: 10px; }
.rc-field { display: grid; gap: 1px; padding: 7px 10px; border-radius: 9px; border: 1px solid var(--line-2); background: var(--panel-2); transition: background-color .4s, border-color .4s; }
.rc-field span { font-size: 11.5px; color: var(--muted); font-weight: 600; }
.rc-field b { font-size: 13.5px; font-weight: 600; min-height: 19px; }
.rc-field.is-set { background: var(--panel); border-color: var(--line); }
.rc-field.is-fresh { background: var(--rc-soft); border-color: var(--accent); animation: rc-in .3s ease; }
.rc-dots { display: inline-flex; gap: 3px; padding-top: 7px; }
.rc-dots i { width: 5px; height: 5px; border-radius: 50%; background: #cfd4db; }
.rc-live { display: inline-flex; align-items: center; gap: 6px; font-size: 11.5px; font-weight: 700; color: var(--bad); text-transform: uppercase; letter-spacing: .05em; }
.rc-live i { width: 7px; height: 7px; border-radius: 50%; background: var(--bad); animation: rc-blink 1s step-end infinite; }
.rc-kv-tight { font-size: 13px; gap: 6px 10px; margin-bottom: 4px; }
.rc-fiche-foot { margin-top: 12px; gap: 8px; }

/* regels */
.rc-rules { display: grid; grid-template-columns: minmax(0, 1fr) 380px; gap: 16px; align-items: start; }
.rc-rules-main { display: grid; gap: 14px; }
.rc-rules-side { position: sticky; top: 74px; }
.rc-rules small { font-size: 12px; }
.rc-uren { display: grid; grid-template-columns: repeat(auto-fill, minmax(190px, 1fr)); gap: 8px; margin-bottom: 8px; }
.rc-uur { display: grid; grid-template-columns: 86px minmax(0, 1fr); grid-template-rows: auto auto; gap: 2px 8px; align-items: center; }
.rc-uur span { font-size: 13px; font-weight: 600; }
.rc-uur .input { grid-row: span 2; padding: 7px 9px; font-size: 13px; }
.rc-uur em { font-style: normal; font-size: 11px; color: var(--muted); }
.rc-uur em.is-open { color: var(--ok); }
.rc-drows { display: grid; }
.rc-drow { display: flex; gap: 12px; align-items: center; justify-content: space-between; padding: 9px 0; border-bottom: 1px solid var(--line-2); flex-wrap: wrap; }
.rc-drow:last-child { border-bottom: 0; }
.rc-drow-t { display: grid; min-width: 0; }
.rc-drow .seg button { font-size: 12.5px; padding: 5px 9px; }
.rc-gem { display: flex; gap: 6px; flex-wrap: wrap; }
.rc-gchip { padding: 5px 11px; border-radius: 999px; border: 1px dashed var(--line); background: var(--panel); color: var(--muted); cursor: pointer; font-size: 13px; font-weight: 550; }
.rc-gchip.is-on { border-style: solid; border-color: color-mix(in srgb, var(--accent) 40%, white); background: var(--accent-soft); color: color-mix(in srgb, var(--accent) 80%, black); }
.rc-gadd { max-width: 240px; }
.rc-preview { display: grid; gap: 8px; }
.rc-preview .card-head { margin-bottom: 0; flex-wrap: wrap; }
.rc-chat-prev .rc-msg { max-width: 94%; }

/* opbrengst */
.rc-roi { display: grid; gap: 14px; }
.rc-periods { display: flex; gap: 18px; flex-wrap: wrap; }
.rc-sw { display: inline-block; width: 10px; height: 10px; border-radius: 3px; margin-right: 6px; vertical-align: -1px; }
.rc-sw.is-before { background: #aab2bf; }
.rc-sw.is-after { background: var(--accent); }
.rc-delta { font-weight: 700; margin-left: 4px; }
.rc-delta.is-good { color: var(--ok); }
.rc-delta.is-bad { color: var(--bad); }
.rc-kpi-hl { background: var(--rc-soft); border-color: color-mix(in srgb, var(--accent) 30%, white); }
.rc-kpi-hl .kpi-val { color: color-mix(in srgb, var(--accent) 85%, black); }
.rc-roi-grid { display: grid; grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr); gap: 16px; align-items: start; }
.rc-roi-grid .card-head { flex-wrap: wrap; }
.rc-leg { display: inline-flex; gap: 5px; align-items: center; font-size: 12px; color: var(--muted); }
.rc-leg i { width: 10px; height: 10px; border-radius: 3px; }
.rc-chart { width: 100%; height: 220px; display: block; }
.rc-chart-x { display: flex; justify-content: space-between; margin-top: 4px; position: relative; }
.rc-chart-mark { color: var(--accent); font-weight: 600; position: absolute; left: 58.3%; transform: translateX(-50%); white-space: nowrap; }
.rc-calc { display: grid; gap: 0; margin-bottom: 14px; }
.rc-calc div { display: flex; justify-content: space-between; gap: 10px; padding: 7px 0; border-bottom: 1px solid var(--line-2); font-size: 13.5px; }
.rc-calc span { color: var(--muted); }
.rc-calc b { font-variant-numeric: tabular-nums; white-space: nowrap; }
.rc-calc .is-sum span { color: var(--ink); font-weight: 600; }
.rc-assume { display: grid; gap: 10px; padding: 12px; border-radius: 10px; background: var(--panel-2); border: 1px solid var(--line-2); }
.rc-assume .label { margin: 0; }
.rc-assume input[type=range] { width: 100%; accent-color: var(--accent); }

/* responsief */
@media (max-width: 1240px) {
  .rc-sim { grid-template-columns: 240px minmax(0, 1fr); }
  .rc-fiche { grid-column: 1 / -1; }
  .rc-fields { grid-template-columns: repeat(4, minmax(0, 1fr)); }
  .rc-top { grid-template-columns: minmax(0, 1fr) auto; }
  .rc-voice { grid-column: 1 / -1; justify-items: start; text-align: left; grid-template-columns: auto minmax(0, 1fr); align-items: center; gap: 12px; }
}
@media (max-width: 1100px) {
  .rc-rules { grid-template-columns: 1fr; }
  .rc-rules-side { position: static; }
  .rc-roi-grid { grid-template-columns: 1fr; }
}
@media (max-width: 960px) {
  .rc-inbox { grid-template-columns: 1fr; }
  .rc-inbox.has-sel .rc-listcol { display: none; }
  .rc-inbox:not(.has-sel) .rc-detailcol { display: none; }
  .rc-detailcol { position: static; }
  .rc-back { display: inline-flex; }
  .rc-sim { grid-template-columns: 1fr; }
  .rc-scenlist { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .rc-fields { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 640px) {
  .rc-top { grid-template-columns: 1fr; padding: 14px; gap: 12px; }
  .rc-today div { flex: 1; min-width: 0; padding: 6px 8px; }
  .rc-voice { grid-template-columns: 1fr; gap: 6px; }
  .rc-voice .btn { justify-self: start; }
  .rc-cols { grid-template-columns: 1fr; }
  .rc-scenlist { display: flex; overflow-x: auto; scroll-snap-type: x mandatory; padding: 2px 2px 6px; margin: 0 -4px; }
  .rc-scenitem { flex: 0 0 76%; scroll-snap-align: start; }
  .rc-scen .card-head { margin-bottom: 8px; }
  .rc-call { min-height: 0; }
  .rc-transcript { max-height: 420px; }
  .rc-msg { max-width: 94%; }
  .rc-row { grid-template-columns: 40px minmax(0, 1fr) auto; padding: 10px 12px; gap: 8px; }
  .rc-dmeta { justify-items: start; }
  .rc-drow .seg { width: 100%; }
  .rc-drow .seg button { flex: 1; }
  .rc-uur { grid-template-columns: 80px minmax(0, 1fr); }
  .rc-chart { height: 170px; }
  .rc-chart-mark { display: none; }
  .rc-tabs .tab { padding: 9px 10px; }
}
.rc-call, .ov-phonecol { scroll-margin-top: 70px; }